General Imaging

Privacy Policy

Effective Date: September 15, 2009

General Imaging Company, is committed to protecting the privacy of its Users (as defined below). This document ("Privacy Policy") outlines what information the Company collects from its Users through www.general-imaging.com and how that information is used. The Company will only keep Users' information which they submit through the Website for internal use.

Collection of Information

The information which the Company collects through the Website may include personally identifiable information ("Personal Information") which refers to information that helps it identify users or viewers of the Website (collectively, "Users" and each a "User"). The Personal Information includes data such as a User's name, street address, phone number, facsimile number, email address, username and password. The Website allows Users to submit Personal Information in order to contact or communicate with the Company. If User contacts the Company through this Website, please note that Personal Information may be maintained by the Website. Users are responsible for keeping all Personal Information current and may change any previously entered information through the Website in the manner set forth below.

Use of Information

We use the information that is collected about you for a variety of purposes. Information about customers will in addition be used to provide customer service, confirm and fulfill your orders, ship your orders, and administer payments and possible problems and disputes with dispatchers and other service providers. We may collect any or all of the following information:

  • Name
  • Complete mailing address
  • Phone number, email address, credit card number in connection with purchasing from our online store, etc.
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer orders and/or registration

The information is collected to better understand your needs and provide you with a better service, and in particular for the following reasons:

  • Registration of Products for warranty and service use.
  • Information to improve our products and services.
  • Periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • Provide updates and announcements to our products that you have purchased or own that might improve your experience with our products.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may also collect non-personally identifiable information from you when you visit the Site (e.g., your IP address, browser type, domain name, etc.). This information is collected and analyzed in the aggregate in order to improve the function and content of the Site.

 

Registration of your products

The company’s website allows you to register products.  Information such as your name, mailing address, email address and phone number are required.  This information will be used to register your product and for warranty assistance purposes under the warranty offered with your product.  We may also use the email address to notify you of special offers, and provide you information about our products. 

Security of Collected Information

We maintain physical, electronic and administrative steps to ensure that the personal information we collect about you remains accurate, timely and secure from unauthorized or inappropriate access. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security. We shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of the Site or any information you transmit to the Site.

Information We Transfer

We may transfer the personal information we collect on this site to other countries where we do business, but we will do so only for the purposes described above. When we transfer your information to other countries, we will protect that information as described here unless otherwise required by applicable laws.

Links to Other Websites

The Website may include links to third-party websites that we offer for your convenience and information.  The links placed for these websites are not affiliated, owned, maintained or updated by General Imaging Company. If User visits the website of these third-party companies, they may use cookies and/or request and collect User's personal information. These companies have their own privacy statements in place and we recommend you review them if you visit any linked web sites. We are not responsible for these third-party websites, for the information collected, or how the information is used by any third-party companies. We are not responsible for the content of the linked sites or any use of the sites.   

Non Personal Information

We collect certain aggregate and non personal information when you visit this web site. Aggregate and non personal information does not relate to a single identifiable visitor. It tells us such things as how many users visited our site and the pages accessed. By collecting this information, we learn how to best tailor our web site to our visitors. We collect this information either through "cookie" technology.

Cookies

Cookies are small pieces of information that are stored on computer hard drives when you visit our website and is common when to most websites. We use browser cookies to tell us if you have been to our site before or if you are new to the site in order to provide you with a better user experience. Our cookies do not contain any personally-identifying information, such as your name, or sensitive information, such as your credit card number. We may allow third parties to use cookies on the Site. We do not control the use or contents of third party cookies. Web browsers often allow you to erase existing cookies from your hard drive, block the use of cookies and/or be notified when cookies are encountered. If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the Site.

Changes to Policy

The Company reserves the right to revise, change, amend, alter or modify ("Update") this Privacy Policy and its other policies and agreements at any time and in any manner. The User, as defined below, is responsible for periodically checking for any Updates of this Privacy Policy by re-visiting the Website and using the "refresh" button on the User's browser. Any Updates supersede any prior versions immediately upon posting on the Website. If the User does not agree with the terms of this Privacy Policy, or any updated terms hereto, his sole remedy is to not use the Website.

Protection of Children

The Company does not knowingly collect or use any personal information from children (minors younger than 13) through the Website. If the User is a parent and believes the Company may have inadvertently collected such information from User's child, please notify the Company immediately by sending an email to CustomerService@general-imaging.com

Questions, Comments, or Contact Us

If you have questions or comments about this Privacy Policy, or you wish to access or make changes to information we have about you, please call Customer Service Toll Free: 800.730.6597 or contact us at: General Imaging Company 2158 W.190th Street Torrance, CA 90504 or E-mail: CustomerService@general-imaging.com

Terms and Conditions

The Terms and Conditions set forth on the Website shall govern any claim relating to this Privacy Policy and will otherwise be deemed applicable to it.

 

Last Updated: October 6, 2009